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  • Does self-regulating heat cable need a thermostat?
    We recommend that a controller or thermostat be used with a heating system. Most homes have a switch built-in on their heat cable system so they can manually turn it on and off. This may consist of a lighted switch or a standard toggle switch that looks like everything else in your home. Time after time we hear of homeowners stressing to turn their heat cable on before a storm comes or to not forget to turn it off when it’s not running anymore. This is the problem with using manual systems. We’ve even seen homeowners with cable left on through the heat of the Summer. This can cost a lot of money. A controller can alleviate most of these manual system problems. You’ll enjoy maximum control of your system when we install one of our roof and gutter de-icing controls. We have various types that are often a great solution to automate your system and create convenience to fit any budget.
  • What is a self-regulating heat tape?
    Self-regulating heat tape is a type of heat cable that automatically adjusts its heat output based on the surrounding temperature. This makes it an efficient and safe choice for preventing ice dams on rooflines, pipes from freezing, or maintaining specific temperature requirements for the application of the heat tape.
  • What's the difference between 120v and 240v heat tape?
    The main difference is the power requirements and its applications. A 240v heat tape is typically used in larger (or longer), industrial settings, while a 120v is often sufficient for smaller residential applications.
  • What is the purpose of a breaker in a heat cable system?
    A breaker in a heat cable system serves as a safety device. It's designed to interrupt the flow of electricity in case of a power surge or overload, protecting the heat cable system from potential damage. That is why we offer various GFEP (Ground Fault Equipment Protection) breakers with heat cable projects to protect your investment and to ensure functionality and longevity of your system.
  • How does a thermostat controller work with a heat cable system?
    A thermostat controller monitors the ambient temperature and activates the heat cable system when the temperature drops below a preset threshold. This not only maintains a safe and consistent temperature but also contributes to energy efficiency. All of our thermostat controllers are hand built for each project using the best materials available on the market. Some thermostat controllers come with Wi-Fi switches which allows the owner to turn the system on and off from their smart phone.
  • What's included in a connection kit?
    A connection kit typically includes everything you need to connect the heat cable to the power source. This might include end caps, power connection components, and heat shrink tubes for safe and secure installation. When a customer or installer orders a specific cut length of heat cable, we factory terminate the end of the cable before it's shipped out. This ensures the ends are properly sealed without additional steps being made during installation.
  • Why do I need installation clips for my heat cable system?
    Installation clips help to secure the heat tape to the roof or pipe surface, ensuring proper heat transfer and preventing the cable from moving or sagging over time. You will often see the 'zig-zag' design on rooflines during winter when the snow and ice has melted. This heat cable design uses installation clips to keep the heat cable in place and ensures proper water flow once the ice/snow melts. has some of the industry's best adhesive installation clips which don't require the use of nails or screws, preventing a voided roof warranty.
  • Is self-regulating heat tape safe to use on plastic pipes?
    Yes, self-regulating heat tape is safe to use on both metal and plastic pipes. Its ability to adjust its heat output prevents the risk of overheating and damaging the pipes.
  • Can I use a 240v heat tape on a 120v power supply?
    No, a 240v heat tape requires a 240v power supply. Using a mismatched power supply can lead to underperformance or potential damage to the heat tape. When choosing the type of heat tape for your project, it's important to inspect the existing power supply of the home or facility. If 240v heat tape is required, but there is only a 120v power source, you will need to coordinate with a certified electrician (or experienced heat tape installer) to add a 240v breaker to the electrical panel.
  • How often should I replace my heat cable system?
    The lifespan of a heat cable system depends on several factors, including usage, environmental conditions, and maintenance. As a general guideline, it's good to inspect your system annually for any wear or damage. Additionally, choosing a preferred installation expert will ensure the system is setup and installed correctly right from the start, adding to the longevity of the system.
  • How long can a self-regulating heat tape be?
    The length of a self-regulating heat tape can vary greatly, depending on the product and the application. Always follow the manufacturer's guidelines regarding maximum circuit lengths.
  • Can I overlap heat tape on a pipe or roofline?
    No, overlapping heat tape can lead to overheating and potentially damage the cable or the application surface. Always lay the cables side by side, or in zig-zag design for a roofline.
  • Is it safe to use heat tape on a gas line?
    It's generally not recommended to use heat tape on a gas line without professional guidance. Consult with a professional if you're considering this application.
  • Can I install the heat cable system myself?
    While we offer all types of heat cable products that you can install yourself, we recommend having a professional do it to ensure the safety and efficiency of the system. Improper installation can lead to system failure, fire risks, or void the warranty. If you prefer to hire a professional, we have a list of preferred installers in most areas. Simply contact us and we'll connect you with a professional.
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